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Graeme Robertson – Director – Graeme is a highly experienced estimator and contracts manager who has worked extensively within the construction industry. Before that, his background involved business development and he previously worked for British Gas for many years. With RGM Heating Ltd, Graeme is responsible for the running of the RGM office which involves the day to day operations, estimating and running the service and repairs department.
Alasdair Graham – Director – Alasdair is an experienced Surveyor and Business Development Manager and has worked with companies such as British Gas as well as owning his own Solar Panel Installation Company. Alasdair’s technical knowledge and friendly, honest approach to surveys is a big factor in the success of RGM Heating Ltd, putting all customers at ease and working together with the customer to find the best heating solution for them.
Lucy – Office Supervisor – Lucy a local from Rosyth, started with RGM Heating Ltd as part of the government’s Kickstarter scheme and has successfully earned her a full time position with RGM. She is the friendly and helpful voice that you will hear when calling the office and her main duties include dealing with customers, booking in jobs, placing orders and all relevant admin that comes with the role.
Matty is our sales and marketing guy, often found adjusting the radio so he can hear talkSPORT, replying to messages on Facebook, and interacting with our customers across our social media platforms.
Football is what makes Matthew tick, and he enjoys nothing more than watching Dunfermline Athletic with his young son, although from the pictures, it seems his wee boy is more than happy to sleep through the match!
Our longest-serving engineer, Billy, is a staple in the RGM family. He is our go-to when it comes to smart controls and is always available when the office team needs to pick his brain.
You will have to be fast to keep up with Billy, though, as he is always going for a run.
Our friendly, magical office admin she’s the first voice you hear when you call us. With a background in Customer Service and Project Co-Ordination, she uses her super powers to organise us all. Can often be found with her nose in a cauldron of coffee and a good book
Ant and Dec, Morecambe and Wise, Strawberries and Cream — and Kev and Graham! Graham is Kev’s right-hand man, often found completing tricky aspects of underfloor insulation without grumbling! The more challenging the work, the more Graham relishes the opportunity.
Graham is a very generous guy, often giving up time and money for charity. Graham enjoys a drink with friends and spending time with his family.
Stuart is currently completing his apprenticeship with RGM. In his spare time Stuart enjoys gaming.
Kev heads up our insulation team, and he won’t thank us for it, but he can do it all (or at least give it a good bash)! If you have any insulation work being completed by RGM, Kev will be there with a cheery smile.
Kev enjoys nothing more than a relaxing night with a glass of wine (or two), but with a young family and a baby on the way, these nights are few and far between, so go easy on him.
Kyle joined us in March 2025 as contracts manager, bringing over 20 years of experience working on the tools. He has quickly taken to his role and is always willing to jump in and help, proving that once an engineer, always an engineer.
Kyle enjoys his coffee and running to keep himself fit. Recently, a new father, Kyle will enjoy more coffee. There won’t be much time for running, but he’s sure that carrying around his new born will keep him just as fit!
Another returning engineer, Rhys, brings his knowledge of renewable heat sources to the team.
We mainly use Rhys for his height and length of arms, often forgoing the ladders when he is on the job.
Proving his worth when he came to us as a placement on his gas course, Ian splits his time between the gas and the insulation team. He’s a favourite with customers for his gentlemanly manners.
A budding gardener, in his spare time, Ian likes to grow his own vegetables!
Becca joins us a Junior Office Admin. This is Becca’s first job after leaving school.
The youngest member of the team, born in 2006! Becca is Helen 2.0 with her obsession for administration and filing, which Helen is delighted with.
During her spare time Becca enjoys reading and spending time with her family and friends and much much loved dog Alfie.
